Delete your account and data

A Fortera account is optional — the app works fully offline. If you created an account for sync, here is how to delete it and its data.

Option 1 — In the app

1. Open Settings → Account.
2. Sign in if needed, then tap “Delete account”.
3. Confirm. If your account has a password, you will be asked for it; accounts created with Sign in with Apple or Google have none, so no password is requested. The account and all server data are removed immediately and permanently.

Option 2 — By request

If you can’t access the app, email [email protected] from the address your account is registered to, subject “Delete my account”. We will delete it within 30 days and confirm by email.

What is deleted

• the account itself (email and password hash);
• synced workouts, body measurements and nutrition entries;
• uploaded progress photos;
• feed posts, likes and follows;
• anything you shared by link.

Deletion is permanent. Data that only ever lived on your phone and was never synced is removed when you uninstall the app. Health Connect / Apple Health data is never sent to the server, so there is nothing to delete there.

Partial deletion without deleting the account

You do not have to delete the whole account. Individual workouts, body measurements, nutrition entries and photos can be deleted in the app — the deletion is sent to the server with the next sync and the record is erased there too. To have part of your data deleted on request, email [email protected] and say what to remove.

Retention

On deletion, data is erased from the active database immediately. Infrastructure backups, if any, are overwritten on their normal rotation within 30 days.